Return Policy
Effective Date: 31.05.2025
Business Name: Pikachupulls
Website: https://www.pikachupulls.com
General Return Policy
We strive to ensure all customers are satisfied with their purchases. If you receive an item that is incorrect, damaged, or defective, please contact us within 30 days of delivery at [email protected] with your order number and a description of the issue.
Non-Returnable Items
Please note that all sales of TCG (Trading Card Game) cards are final. Due to the collectible and sensitive nature of these items, we do not accept returns or offer refunds for TCG cards under any circumstances.
This includes:
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Sealed booster packs
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Single cards
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Graded cards
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Bundles or mystery packs
Return Eligibility (for other products)
For all other eligible, non-TCG products:
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Items must be unused, in original condition and packaging.
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Returns must be initiated within 30 days of receiving the item.
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Return shipping is the buyer’s responsibility unless the return is due to a mistake on our part.
Refunds
Approved refunds will be issued to your original payment method once we receive and inspect the returned item. Please allow 3–5 business days for processing.
If you have questions or need help with a specific issue, please reach out to us at [email protected].